IBPS Clerk Recruitment 2026: Apply Online for 11,403+ Customer Service Associate Posts, Eligibility, Exam Date & Fee
The Institute of Banking Personnel Selection (IBPS) has released the notification for CRP-CSA-XVI, also known as the IBPS Clerk Recruitment 2026, for the recruitment of Customer Service Associates (CSA) in participating Public Sector Banks.
As per the state-wise vacancy figures given in the notification, the total comes to approximately 11,403 indicative vacancies, while Union Bank of India vacancies are marked as Not Reported (NR). Candidates who have completed graduation and meet the prescribed age, computer literacy and local-language requirements can apply online.
The online application process started on 01 August 2026, and the registration deadline has been extended to 28 August 2026.
IBPS Clerk Recruitment 2026 – Overview
| Particular | Details |
|---|---|
| Organization | Institute of Banking Personnel Selection (IBPS) |
| Recruitment | CRP-CSA-XVI |
| Post Name | Customer Service Associate (CSA) / Clerk |
| Vacancy | Approximately 11,403+ indicative vacancies |
| Participating Banks | 11 Public Sector Banks |
| Application Mode | Online |
| Application Start Date | 01 August 2026 |
| Last Date to Apply | 28 August 2026 |
| Age Limit | 20 to 28 Years |
| Qualification | Graduation in Any Discipline |
| Selection Process | Prelims, Mains & Local Language Proficiency |
| Job Location | State/UT-wise |
| Official Website | ibps.in |
IBPS Clerk Vacancy 2026
IBPS has published state-wise and category-wise indicative vacancies for Customer Service Associate posts. The vacancies may be revised depending on the requirements reported by participating banks.
Some major state-wise vacancies are:
| State/UT | Indicative Vacancies |
|---|---|
| Uttar Pradesh | 1,731 |
| Karnataka | 1,414 |
| Maharashtra | 1,051 |
| West Bengal | 946 |
| Gujarat | 698 |
| Tamil Nadu | 675 |
| Madhya Pradesh | 570 |
| Bihar | 491 |
| Punjab | 481 |
| Delhi | 415 |
| Rajasthan | 392 |
| Assam | 349 |
| Odisha | 337 |
| Chhattisgarh | 265 |
| Telangana | 191 |
| Andhra Pradesh | 186 |
| Jharkhand | 182 |
| Uttarakhand | 145 |
| Kerala | 108 |
| Himachal Pradesh | 97 |
The notification contains the complete state-wise, category-wise and bank-wise vacancy details.
IBPS Clerk Vacancy in Odisha
For Odisha, the notification indicates 337 Customer Service Associate vacancies.
Candidates applying for Odisha must satisfy the prescribed local-language proficiency requirement.
Participating Banks
The CRP-CSA-XVI recruitment covers the following 11 participating Public Sector Banks:
- Bank of Baroda
- Bank of India
- Bank of Maharashtra
- Canara Bank
- Central Bank of India
- Indian Bank
- Indian Overseas Bank
- Punjab National Bank
- Punjab & Sind Bank
- UCO Bank
- Union Bank of India
Candidates are provisionally allotted a participating bank based on merit, preference and available vacancies.
IBPS Clerk Recruitment 2026 Important Dates
| Event | Date |
|---|---|
| Online Registration Start | 01 August 2026 |
| Original Last Date | 21 August 2026 |
| Extended Last Date | 28 August 2026 |
| Online Fee Payment | 01 August to 28 August 2026 |
| Pre-Examination Training | September 2026 |
| Preliminary Exam | October 2026 |
| Preliminary Result | November 2026 |
| Main Exam | December 2026 |
| Provisional Allotment | March 2027 |
The official IBPS registration portal currently shows 28 August 2026 as the closing date for registration and fee payment.
IBPS Clerk Eligibility Criteria 2026
Educational Qualification
Candidates must have a graduation degree in any discipline from a university recognised by the Government of India or an equivalent qualification recognised by the Central Government.
Candidates must also have:
- Computer literacy, such as a certificate, diploma or degree in computer operations, or Computer/IT studied as a subject.
- Proficiency in reading, writing, speaking and understanding the specified local language of the State/UT selected by the candidate.
Age Limit
The prescribed age limit is:
- Minimum Age: 20 Years
- Maximum Age: 28 Years
- Age calculated as on: 01 August 2026
Candidates should have been born between 02 August 1998 and 01 August 2006, both dates inclusive.
Age Relaxation
| Category | Relaxation |
|---|---|
| SC/ST | 5 Years |
| OBC (Non-Creamy Layer) | 3 Years |
| PwBD | 10 Years |
| Ex-Servicemen | As per notification |
| Certain eligible women candidates | As per applicable rules |
Candidates should check the detailed notification for the complete age-relaxation conditions.
IBPS Clerk Application Fee 2026
| Category | Application Fee |
|---|---|
| SC/ST/PwBD/ESM/DESM | ₹175 |
| All Other Candidates | ₹850 |
The application fee includes applicable GST. Online payment can be made through available payment methods such as debit card, credit card, internet banking, IMPS, mobile wallet and UPI.
IBPS Clerk Salary 2026
The Customer Service Associate post carries the following basic pay scale:
₹24,050 – 1,340/3 – 28,070 – 1,650/3 – 33,020 – 2,000/4 – 41,020 – 2,340/7 – 57,400 – 4,400/1 – 61,800 – 2,680/1 – ₹64,480
In addition to basic pay, candidates are eligible for allowances and other benefits according to the rules of the participating bank.
IBPS Clerk Selection Process 2026
The selection process consists of:
- Online Preliminary Examination
- Online Main Examination
- Local Language Proficiency Test (LLPT)
The Preliminary Examination is primarily used for shortlisting candidates for the Main Examination. Marks obtained in the Main Examination are considered for the final merit process.
IBPS Clerk Prelims Exam Pattern
| Subject | Questions | Marks | Time |
|---|---|---|---|
| English Language | 30 | 30 | 20 Minutes |
| Numerical Ability | 35 | 35 | 20 Minutes |
| Reasoning Ability | 35 | 35 | 20 Minutes |
| Total | 100 | 100 | 60 Minutes |
IBPS Clerk Mains Exam Pattern
| Subject | Questions | Marks | Time |
|---|---|---|---|
| General/Financial Awareness | 40 | 50 | 20 Minutes |
| General English | 40 | 40 | 35 Minutes |
| Reasoning Ability | 40 | 60 | 35 Minutes |
| Quantitative Aptitude | 40 | 50 | 35 Minutes |
| Total | 160 | 200 | 125 Minutes |
There is a one-fourth (0.25) negative marking for each wrong answer in both the Preliminary and Main examinations.
Local Language Proficiency Test
Candidates must be proficient in the local language of the State/UT for which they apply.
Candidates who have studied the specified local language up to Class 10 or above may be exempt from a separate language proficiency test, subject to the conditions of the notification.
For candidates who do not meet the exemption criteria, the Local Language Proficiency Test is qualifying in nature.
Documents Required
Candidates should keep the following documents ready while applying:
- Recent passport-size photograph
- Signature
- Left thumb impression
- Handwritten declaration
- Graduation mark sheets/certificate
- Class 10/SSC/SSLC certificate
- Valid photo ID
- Caste certificate, if applicable
- EWS certificate, if applicable
- PwBD certificate, if applicable
- Ex-Servicemen documents, if applicable
- Other documents required as per the official notification
Candidates should follow the prescribed size and format for scanned documents before uploading them.
How to Apply Online for IBPS Clerk Recruitment 2026
Eligible candidates can submit their applications online through the official IBPS recruitment portal.
Step-by-Step Application Process
Step 1: Visit the official IBPS website.
Step 2: Open the CRP-CSA-XVI recruitment section.
Step 3: Click on the online application link for Customer Service Associates.
Step 4: Select New Registration and enter the required basic details.
Step 5: Complete the registration and note down the provisional registration number and password.
Step 6: Fill in the application form carefully.
Step 7: Upload the required photograph, signature, thumb impression, handwritten declaration and other documents in the prescribed format.
Step 8: Select the applicable State/UT carefully.
Step 9: Pay the application fee through the available online payment options.
Step 10: Submit the application form and save/print the completed application form and payment receipt for future reference.
IBPS advises candidates to submit their applications well before the closing date to avoid last-minute technical problems.
Important Instructions for Candidates
- Only one application should be submitted by a candidate.
- The State/UT selected for provisional allotment should be chosen carefully.
- Important details such as name, email ID, mobile number and certain other fields may not be editable after final submission.
- Candidates should ensure that they satisfy all eligibility conditions before applying.
- Keep the registration number and password safely for future use.
- Preserve the application form and payment receipt until the recruitment process is completed.
- Read the official notification carefully before submitting the application.
Important Links
- Extended Notification PDF: Click Here
- IBPS Clerk (CRP CSA-XVI) Recruitment 2026 Notification PDF: Download Here
- Apply Online Link: Apply Here
- Official Website: www.ibps.in
- Grievance Portal: cgrs.ibps.in
Conclusion
The IBPS Clerk Recruitment 2026 (CRP-CSA-XVI) is an important banking recruitment opportunity for graduates looking for a Customer Service Associate/Clerk position in Public Sector Banks. The recruitment includes indicative state-wise vacancies, with 337 vacancies indicated for Odisha.
The online application deadline has been extended to 28 August 2026. Eligible candidates should complete the application before the deadline and carefully verify their personal, educational and State/UT details before final submission.
Disclaimer: This article is prepared for informational purposes. Candidates should verify eligibility, vacancies, dates, fees and other conditions from the official IBPS notification before applying.
